Privacy Policy

Information We Collect

You may provide your name, company, email, phone number, country or region, product requirements, messages, quote details, chat messages, and other information you choose to send through forms or conversations.

We also collect limited technical information such as IP address, browser, device type, language, pages visited, referring URL, approximate location from network data, and cookie or analytics identifiers.

How We Use Information

We use personal information to answer enquiries, prepare quotations, check product compatibility, arrange samples or orders, provide customer support, manage distributor relationships, and keep records of commercial communication.

We may also use information to secure the website, prevent abuse, measure content performance, improve product pages and chat quality, and comply with legal, tax, accounting, customs, or dispute-resolution duties.

Cookies and Analytics

Our website may use cookies, local storage, Google Analytics, Yandex Metrika, and similar technologies to understand site usage, remember local chat history in your browser, and maintain reliable operation.

You can control cookies through your browser settings. Some features may not work correctly if cookies or local storage are disabled.

Sharing and International Transfers

We may share information with hosting providers, CRM and communication systems, analytics providers, email or messaging services, logistics partners, payment or accounting providers, and professional advisers when they help us handle your request.

Because UNICO works with international B2B buyers, information may be processed in countries outside your own. Where required, we use contractual, technical, and organisational safeguards for such transfers.

Retention

We keep personal information only as long as reasonably needed for the purpose collected, including enquiry follow-up, quotation history, service support, business records, security logs, and legal or accounting requirements.

Local chat history stored in your browser can be deleted from the chat widget controls.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also withdraw consent where processing is based on consent.

To make a privacy request, contact us using the details below. We may need to verify your identity and the business context of the request before acting on it.

Security

We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, or alteration.

No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

Children

The UNICO website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last-updated date.